Confidentiality charter – CLIC PHARMA

The company CLIC PHARMA, company, SARL located at 1 Rue Francis Davso 13001 Marseille and registered in the commercial register of MARSEILLE under the number 908 827 033 00014 (subsequently, the "Company"), offers for sale a set of products parapharmacy for pharmacists , on the website (hereinafter, the “Site”).

The Site allows representatives of pharmacies and parapharmacies to order parapharmacy products directly online that they wish to distribute to their own customers.

It also allows companies interested in the activities of the Company to contact it.

The data collected by the Company is collected, recorded and stored in accordance with the provisions of the law relating to data processing, files and freedoms of January 6, 1978 in its version in force on the date hereof, as well as with the provisions of the General Data Protection Regulation (GDPR).

Terms beginning with a capital letter corresponds to the definitions of the General Conditions of the Site.

Data collected and purposes

The use of and access to the Site give rise to the collection of user data (the "Users").

The main data collected on the Site are as follows:

When creating the Account: company name, address, surname and first name of the person creating the Account, professional email, CIP number and telephone;

Account information: content of Orders, frequency of purchase, Products purchased, quantity, etc. ;

In the event of contact: name of the company, telephone number, surname and first name of the person making the request, email, content of the message.

The processing of data collected during the use of the Site is necessary to allow the provision of the services concerned, in particular the creation of the Account, the reception and the sending of the Orders and their invoicing, as well as the follow-up of the contacts.

Sharing of data via the Site

The Company provides certain services through partners. Certain data may therefore be communicated to them, such as the delivery address of an Order or the nature of the Products ordered, in order to allow delivery under the best conditions.

In all circumstances, when the use of the Site requires the subsequent transfer of personal data to third parties (deliverers, etc.), they act as data controller of the data thus collected and transferred. They undertake to comply with the legal and regulatory provisions regarding the protection of personal data. The details of their personal data protection policies can be consulted directly on their respective websites.

The Company does not voluntarily transfer personal data outside the European Union.


With the exception of cookies strictly necessary for the operation of the site (for example: registration of preferences in terms of cookies, the contents of the basket, etc.), cookies are only placed on the User's terminal with their consent. .

The User is however informed that some cookies may be necessary for the operation of certain features of the Site. By refusing the deposit of these cookies, the User is exposed to reduced access to the services of the Site.

The User may in any circumstances modify or withdraw his consent from the dedicated tab.

Data retention period

When a User opens an Account on the Site, his data related to the creation of the Account is kept until he has terminated his Account.

Order data is kept for a period of three (3) years from the date of completion. They are then archived for a period of two (2) years and can only be returned in the context of litigation, for the duration of the legal prescription.

The email address, the content of the messages and more generally, all the personal data of the people who submitted a contact request via the Site are kept for a period of one (1) year from the sending of the message.

Financial and accounting data are kept for a period of ten (10) years, in accordance with the legal obligations of the Company.

Les données de fréquentation et de traçabilité des Utilisateurs du site sont conservées pour une durée de treize (13) mois à compter de la date du dépôt du cookie ou du traceur sur le terminal de la personne concernée.

Droit des personnes concernées

Les personnes concernées disposent d’un droit d’accès, de modification, de rectification, d’effacement et, le cas échéant, de portabilité des données personnelles les concernant. Elles peuvent également s’opposer au traitement de leurs données.

The rights of access, modification, rectification, opposition and deletion provided for in the previous paragraph, can be exercised with customer service at the following email address:

In the event of difficulty in connection with the management of their personal data, the data subject has the right to lodge a complaint with the CNIL or with any competent supervisory authority.

In addition, the Users of the Site understand and acknowledge that in the event of transfer of their data to a third party (deliverer, etc.), the exercise of their rights relating to the transferred data must be exercised directly with the third party concerned .